Heavy equipment repair & field service
A machine-down call is booked, the truck goes to the pit or the woodlot, the fix is priced where the machine stands, and the make, model, serial and the code the laptop pulled sit on the job — with a field-service page on your website. Daybook speaks iron.
Heavy equipment repair is a service trade, and the app takes the service shape for it: a request is waiting to be booked, not viewed; the visit is a service call, not a site visit; the field tech diagnoses and prices where the machine stands and finishes most calls with what is on the truck; and once the call is done the job’s next step is Mark won, with a quote available but never insisted on. Underneath it is the trade’s own — machine down call, hydraulics, engine & after-treatment, electrical & diagnostics, undercarriage & tracks, scheduled maintenance and inspection & certification as service types; a field service report, a scheduled service & oil sampling sheet and an annual & DOT inspection sheet as forms; quoting words that count machines, hoses and visits; a starter price list; and a website with a field-service page on it. It is the machine on the screen, never the vehicle.
The strip at the top of the job is the part that earns its keep. Make, model, serial number and fault code sit on every job, filled in or not — read them as the model off the decal, the PIN off the plate and the SPN/FMI the laptop pulled — and every form under it opens with the same four beside the hour meter, because hours are this trade’s odometer. The scheduled service sheet is filled in at its interval, 250, 500, 1,000 or 2,000 hours, records which samples went off — engine, hydraulic, final drives, transmission, axles, coolant — and ends on the hours the next one is due, so the next call starts from the last one instead of from the phone.
On top of everything Daybook does for every trade — the full list is here — heavy equipment repair gets its own tools.
The request chips read To book and Call done, the button says Book a service call, and once the call is done the job’s next step is Mark won — the tech already priced the fix standing at the machine, so a quote is there if you want one and never in the way.
Make, model, serial number and fault code on every job, filled in or not — the decal, the PIN, the codes off the monitor — and an empty strip says so and asks for them, so the truck is loaded knowing which machine and which fault before it leaves the shop.
A field service report with the machine, the fault reported, the codes pulled, what you found, the work done, the parts used, whether lock-out and ground checks were done before work started, whether the machine went back into service and a signature; a scheduled service & oil sampling sheet with the interval, what was done, the samples sent and the next service due at hours; and an annual & DOT inspection sheet with the walk-around, the defects and the sign-off — attached to the right jobs automatically.
The field call-out with travel, the after-hours machine-down call, the return visit with the parts in hand, field, shop and apprentice labour by the hour, laptop diagnostics, scheduled services priced whole at 250, 500, 1,000 and 2,000 hours, oil sampling by the sample, annual and trailer inspections, hose by the foot with fittings and crimps, seal kits and cylinder resealing, pumps and final drives as exchange units, filters, oil, coolant and DEF, turbos and injectors, track chains, rollers, idlers, sprockets and rubber tracks, teeth, cutting edges, pins and bushings, welding and line boring by the hour, the float haul and freight on ordered parts — a labelled starter list on day one, with your own prices on it.
Machine down call, hydraulics, engine & after-treatment, electrical & diagnostics, undercarriage & tracks, scheduled maintenance, inspection & certification — the service types, the quoting examples and the document preview all speak heavy equipment.
Field call and shop work, machine down, make, model and serial, hour meter and due at hours, fault code and SPN/FMI, hose, cylinder, seal kit, final drive and control valve, rails, rollers, idlers, sprockets and track sag, regen, derate, DPF and DEF, oil sample, call-out and travel, float — drafts and job summaries use a heavy tech’s vocabulary, and the auto-classifier files a thrown track as undercarriage, a blown hose as hydraulics, a code off the monitor as diagnostics, a 500-hour as scheduled maintenance and a stopped machine in the pit as a machine-down call.
This is not copy — it is what the app says to heavy equipment repair businesses, word for word. Most trades see the left-hand word; you see the right.
Your account starts with a real heavy equipment repair site template — a field-service page included — edit it in the app, and the Book a field call form drops leads straight into Daybook.
Your own iron beats any feature list — book the call, fill the field service report in at the machine and see what the office bills from.
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