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Property management

It already calls them work orders.

Tell Daybook you manage rental buildings and the whole app changes — its words, its screens, and what it asks you for. Buildings and units, leases and the rent roll, repairs approved within the owner’s limit, move-in and move-out inspections, a trades directory that reads the paperwork, and an owner statement every month that adds up.

A work order in Daybook, its steps across the top: Submitted, Owner approval and Dispatched.

The rules a manager lives under

Built around the paperwork a property manager already answers to.

  • Provincial residential tenancy acts

    Move-in and move-out inspections walked room by room — a condition on every item, photos, whether the renter agrees, both signatures — and the renter’s copy emailed when it is completed.

  • Security deposit rules

    A lease records the deposit held and the day it came in, and the rent roll shows it against the unit. Daybook keeps the record; holding the money is yours.

  • Trust rules for rent held for an owner

    Rent is the owner’s money: it never counts as your sales or your cash collected. Your fee is its own invoice to the owner, and the statement shows what came in, what came off and what is left to pay them.

  • Contractor insurance and workers’ compensation

    Liability insurance, workers’ comp and licence dates on file for every trade you call. An expired certificate stops a dispatch before the work, never after.

Daybook names these so you can see where it helps. It is not a compliance product: the inspection report is built around one province’s rules and should be checked against yours before you rely on it, it is not trust accounting, and there is no pre-authorized debit for rent — your province, your broker and your accountant have the last word.

Three things that go wrong

The headaches every property manager knows.

The repair nobody approved

A repair goes ahead on a phone call, the invoice lands at month end, and the owner says nobody asked them.

In Daybook Every building carries its owner’s limit. Under it, the repair goes ahead on your say-so and the work order records which rule let it through; over it, the owner approves the price in their own portal.

The certificate that ran out in the spring

The roofer’s liability insurance lapsed months ago, and the first anyone hears of it is after something has gone wrong on a roof.

In Daybook The trades directory keeps the insurance, workers’ comp and licence dates. An expired one blocks the dispatch before the work, and one that is running out goes on a chase list — with a message you read before it goes.

Month end, owner by owner

Rent in one spreadsheet, repairs in another, your fee worked out by hand — for every owner, every month, with a phone call for every figure that does not match.

In Daybook One statement per owner: the rent that came in on their buildings, less your fee, less what you billed them, and what is left to pay. The fee is charged on rent actually collected, and a bill never comes off twice.

The brief

Everyone talks at once. The work order gets one brief.

A work order is a run of emails from the tenant, the owner and the trade you sent, with your own notes between them. Daybook files each one on the work order and writes the brief: how to get in, the deadline, what was asked for, what you owe and what you are waiting on — rewritten whenever something new arrives.

The brief and the Assistant

Texting comes with the top plan of every rate card (Company, for a trade), from a verified toll-free number of your own.

The picture is a contractor’s job. A work order gets the same brief.

A job’s brief in Daybook: the gate code pinned at the top, a one-line summary, a time-sensitive deadline, key facts, what the customer requested, a suggestion, the next step and its date, and what is waiting on the customer.
1The gate code, pinned
2The deadline
3What the customer asked for
4What we owe, and the next step
5What the customer owes

A real capture of a contractor’s job. Daybook wrote every line of this brief from the messages on the job; only the five teal labels are added. A camp gets the same brief on a booking, a property manager on a work order.

The customerThe customer, textingThe officeA crew memberA crew memberA crew member
  • Our furnace keeps shutting offThe customer, by email
  • Side-wall vent. Narrow doorThe crew, from the site
  • Your quote is attachedThe office, by email
  • 3 photosThe crew, from the site
  • Done before the 24th?The customer, by text
  • Gate code 4471. Mind the dogThe office, to the crew
  • Checklist doneThe crew, from the site
  • The brief’s access code on a phone: 4471, with the customer’s own words — “The side gate code is 4471 — please close it behind you, we have a dog.”

    The gate code, pinned. Said once in an email, and now at the top of the job for the crew.

  • The brief’s time-sensitive line on a phone: send the thermostat finishes to Priya so she can sign and pay the deposit, by Tuesday, October 13, with a Text client button.

    The deadline. What is time-sensitive, and by when.

  • What the customer requested, in the brief on a phone: the thermostat finishes, and confirming the old furnace is taken away, each from Priya Raman’s email.

    What the customer asked for. Each request, with the message it came from.

  • The next step, in the brief on a phone: send Priya the thermostat finish options and confirm the old furnace removal, with a Book visit button.

    What we owe, and the next step. One next step, and a button that starts it.

  • Waiting on the customer, in the brief on a phone: pick a thermostat finish, sign the quote and pay the deposit, with the risk under it.

    What the customer owes. So nobody chases the wrong person.

Real captures of a contractor’s job. Daybook wrote every line of this brief from the messages on the job. A camp gets the same brief on a booking, a property manager on a work order.

What running the buildings looks like.

On top of everything Daybook does for every business — the full list is here — a property manager gets their own. Jobs are work orders, clients are tenants and owners, subcontractors are vendors and trades — on the buttons, the menus and the search box, from the day your account is made. And the parts that belong to a contractor are not hidden, they are switched off: the visualizer, mood boards, the product catalogue and the website portfolio.

Buildings and leases

Every building, its owner, and what you may approve.

A building carries its units, the owner it belongs to and the renter on each lease — and the owner’s limit: what a repair may cost before it needs their say. A lease holds its term, its rent and the deposit, and the rent roll is one row per unit under four figures that add up from the rows below them.

A building in Daybook, Maple Court: its owner, Harrow Holdings Ltd., and the owner’s limit — “Repairs up to $500 (tax included) go ahead on your say-so” — then its 6 units, each with Repair, Move-in inspection and Move-out inspection.

Buildings and leases

Every building, its owner, and what you may approve.

A building carries its units, the owner it belongs to and the renter on each lease — and the owner’s limit: what a repair may cost before it needs their say. A lease holds its term, its rent and the deposit, and the rent roll is one row per unit under four figures that add up from the rows below them.

  • Buildings, units, owners and renters — a house with no units counts as one
  • A lease with its term, its rent and the deposit held
  • The rent roll: who is on the lease running today, and where this month’s rent stands
  • Occupancy counted from the leases running today, and rounded down
  • The rent roll as a PDF, rendered from the same numbers as the screen
Clients & the portal

Repairs

A renter reports it. It lands as the owner’s work order.

The renter reports a repair from their own portal, with photos. It arrives as a work order on the owner’s building, with the renter as the person on site — and the renter follows its progress, never the price. Within the owner’s limit you approve it; over it, the owner does, in their portal.

A renter’s portal on a phone: “Report a repair” for their own unit, with room for what needs fixing, anything else the person fixing it should know, and photos — and their earlier request, a sticking patio door, shown as booked.

Repairs

A renter reports it. It lands as the owner’s work order.

The renter reports a repair from their own portal, with photos. It arrives as a work order on the owner’s building, with the renter as the person on site — and the renter follows its progress, never the price. Within the owner’s limit you approve it; over it, the owner does, in their portal.

  • Reported from the renter’s portal, with up to six photos
  • The work order belongs to the owner; the renter is the on-site contact
  • How urgent it is, set on the work order
  • Approved by you within the owner’s limit, or by the owner above it
  • The renter follows its progress in their portal — never the price
The client portal

Trades and paperwork

The trades you call, and the certificates that let you call them.

Dispatch a work order to your own staff, or send it to a trade through a portal link. The directory keeps each trade’s liability insurance, workers’ comp and licence dates: an expired certificate stops the dispatch before the work. And Daybook never writes to a contractor on its own — you read the message, then you send it.

The Trades page in Daybook: “Paperwork to chase” naming Island Roofing Co. and Maritime Plumbing & Heating, each with Write the message (2 cannot be sent out until renewed), and under it each contractor with their insurance, workers’ comp and licence dates.

Trades and paperwork

The trades you call, and the certificates that let you call them.

Dispatch a work order to your own staff, or send it to a trade through a portal link. The directory keeps each trade’s liability insurance, workers’ comp and licence dates: an expired certificate stops the dispatch before the work. And Daybook never writes to a contractor on its own — you read the message, then you send it.

  • Liability insurance, workers’ comp and trade licence dates for every contractor
  • An expired certificate blocks a dispatch — before the work, never after
  • A chase list for what is running out, with a message you read before it goes
  • Several contractors’ prices on one repair, side by side — read as a range, never a sum
  • Your percentage on top, and one document for the owner that shows both figures
  • The trade’s invoice lands on the work order, and the owner is billed from it
Staff & the field

Inspections

Move-in and move-out, walked room by room.

Start one from the unit and walk it with the renter: a condition on every item, room by room, photos from the phone with no signal if it comes to that, and both signatures. Tick one box when you complete it and the renter is emailed their copy — the record a deposit rests on.

A move-out inspection in Daybook, its steps across the top: Scheduled, Walked, Signed and Sent to tenant.

Inspections

Move-in and move-out, walked room by room.

Start one from the unit and walk it with the renter: a condition on every item, room by room, photos from the phone with no signal if it comes to that, and both signatures. Tick one box when you complete it and the renter is emailed their copy — the record a deposit rests on.

  • A move-in and a move-out report, started from the unit
  • Room by room, with a condition for every item
  • Photos taken on a phone, filed when the signal returns
  • Whether the renter agrees with the report, and both signatures
  • The renter’s copy emailed as a PDF when it is completed
  • Built around one province’s inspection rules — have it checked against yours before relying on it
Paperwork

The owner statement

Rent is the owner’s money. The app knows it.

One month, one owner: the rent that came in on their buildings, less your management fee, less what you billed them, and what is left to pay them. Rent never counts as your sales; the fee is the one line that is your own income — a real invoice to the owner, set per building and charged on rent actually collected.

It adds up rent collected, less your fee, less what you billed — and what is left to pay the owner

The owner statement

Rent is the owner’s money. The app knows it.

One month, one owner: the rent that came in on their buildings, less your management fee, less what you billed them, and what is left to pay them. Rent never counts as your sales; the fee is the one line that is your own income — a real invoice to the owner, set per building and charged on rent actually collected.

  • Rent invoices stay out of your sales, your cash collected and your books
  • The fee: a percentage of rent collected or a flat amount per unit, set per building with a company default
  • A repair comes off when it is billed, not when it is paid
  • A bill never comes off twice
  • A building with no rate set charges nothing, and every screen says so
Invoicing & payments

Your website

A property manager’s website, in its own shape.

Not a contractor’s site with the nouns changed. Yours opens on two doors — I own a property and I’m looking to rent — and carries a vacancy list, a fee calculator, a sample statement and a place to report a repair. You edit it inside the app; your own words and photographs go in when you add them.

Two doors one for the owner asking about management, one for the renter looking at what is available

Your website

A property manager’s website, in its own shape.

Not a contractor’s site with the nouns changed. Yours opens on two doors — I own a property and I’m looking to rent — and carries a vacancy list, a fee calculator, a sample statement and a place to report a repair. You edit it inside the app; your own words and photographs go in when you add them.

  • A vacancy list that publishes the unit and the offer — never a person, never the shape of anyone’s tenancy
  • Nothing is invented for you: the list shows your vacant units, or nothing
  • A repair door for renters that lands as a request in Daybook, not an email you re-type
  • A fee calculator and a sample statement for an owner weighing you up
Website & marketing

On a phone

The buildings, on the phone in your pocket.

A work order waiting on its owner, an inspection ready to walk, a certificate about to run out — the same app at phone width, in the stairwell or the boiler room. Maintenance crews are free and unlimited on every plan, so everyone who turns a wrench has it.

  • The Trades page in Daybook: “Paperwork to chase” naming Island Roofing Co. and Maritime Plumbing & Heating, each with Write the message (2 cannot be sent out until renewed), and under it each contractor with their insurance, workers’ comp and licence dates.
  • A work order in Daybook, its steps across the top: Submitted, Owner approval and Dispatched.
  • A move-out inspection in Daybook, its steps across the top: Scheduled, Walked, Signed and Sent to tenant.
  • A building in Daybook, Maple Court: its owner, Harrow Holdings Ltd., and the owner’s limit — “Repairs up to $500 (tax included) go ahead on your say-so” — then its 6 units, each with Repair, Move-in inspection and Move-out inspection.
  • The inspections list in Daybook, 2 inspections at Maple Court: a move-out for Unit 101 with Sam Okafor (to walk Thu, Sep 17) and a move-in for Unit 105 with Aisha Karim (needs a date).

The economics

Priced on the units you manage. Free for the crew.

Property software tends to charge by the unit and by the user, often in another currency. Daybook is three plans sized on units, in Canadian dollars, with the people doing the repairs left alone.

Workflow Property platforms priced per unit and per user Daybook
Currency Often billed in US dollars — the exchange rate and your card’s foreign fee ride along. Canadian dollars. Every plan, every add-on, printed on the pricing page.
How it is sized Often a price per unit, with a monthly minimum. Three plans sized on the units you manage. The pricing page prints how many each includes, and what a unit past that costs.
Maintenance staff Typically a fee for every user. Maintenance crews free and unlimited on every plan — the admin seats are what is counted.
Repairs and trades Often a ticket list, with the contractor’s insurance in a folder somewhere else. Work orders approved within the owner’s limit, a trades directory that reads the paperwork, bids side by side, and the owner billed from the trade’s invoice.
Your website Usually a separate builder, or a listing site. A property manager’s site on every plan: an owner door, a renter door, a vacancy list and a place to report a repair.
Canadian tax Usually worked out by hand. GST/HST on your management-fee invoice, and the Sales Tax report ready for filing.

Nothing here is a discount, and there is no setup fee.

Priced on the units you manage.

Property management has its own rate card. Every plan is the same app; the plans are how many units you look after. Landlord $129 / Portfolio $249 / Enterprise $449 a month CAD, priced on units. Admin seats included on every plan. Maintenance crews are free and unlimited on every plan. Portfolio and Enterprise include selling online, and Enterprise also includes your own domain and texting — a plan without them can add them.

  • Landlord — $129/mo CAD · Up to 50 units · +$2/unit/mo after · 2 admin seats · +$29/mo each after · Start on Landlord
  • Portfolio — $249/mo CAD · Up to 150 units · +$1.50/unit/mo after · 5 admin seats · +$29/mo each after · Start on Portfolio
  • Enterprise — $449/mo CAD · Up to 350 units · +$1/unit/mo after · 12 admin seats · +$25/mo each after · Start on Enterprise

Start the free trial on PortfolioSee the plans

Switching

Moving from a spreadsheet, or from another platform.

There is no importer for another product’s export, and the page does not pretend there is. What there is gets the first building running in an afternoon.

Bring your tenants and owners

Upload a CSV or paste it in — names, phones, emails, addresses — and they are on your client list. Then add each building, its units and its owner, and link the renters to their units.

Set each owner’s terms

The repair limit, the management fee and your percentage on a trade’s price are set per building, because each comes from an agreement with one owner. A building that says nothing follows your company default.

Your website, live day one

An owner door and a renter door, a vacancy list and a place to report a repair, already laid out — your words and photographs go in when you add them, and a repair reported there lands as a request in Daybook.

Questions property managers ask.

Is it trust accounting?

No. Daybook keeps rent out of your own sales and cash collected, and the owner statement shows what came in, your fee, what you billed and what is left to pay — but it is not a trust ledger, and the rules for the account the rent sits in stay with you and your accountant.

Are the inspection reports my province’s official form?

No. They are built around Alberta’s inspection-report rules — room by room, a condition on every item, photos, both signatures — and the template itself tells you to have it checked against your province’s requirements before relying on it.

Who sees what a repair costs?

You and the owner. The renter who reported it follows its progress in their portal and never sees the price; an owner asked to approve one sees it in theirs.

How is the management fee worked out?

Per building: a percentage of the rent actually collected that month, or a flat amount per unit — whichever your agreement with that owner says. A building with no rate follows your company default, and if there is none, no fee is taken and every screen says so.

What does a maintenance worker cost?

Nothing. Maintenance crews are free and unlimited on every plan; the admin seats are what is counted, and the pricing page prints how many each plan includes.

Does Daybook chase my contractors for their insurance?

It tells you who to chase and writes the message — and you read it and send it. Daybook never writes to a contractor on its own.

Bring your own buildings. Watch the month run.

Your own units, your own owners and your own repairs beat any feature list. Start the trial and set the first building up in it.

14-day free trial · No credit card · Bring your client list