Daybook
Pest control
Daybook runs a pest control company end to end: a request becomes a booked service call, the technician inspects, treats and quotes on site from your own price list, and the treatment report is filled in on the phone — the product, its registration number, the rate, the re-entry time. Protection plans book their own visits and bill themselves. Then the invoice, with GST/HST by province.
The rules the trade lives under
The service and treatment report records the products applied — name, registration number, rate and where — and whether the re-entry time and precautions were given to the customer. On Crew and up.
A wildlife job does not close without the animal, the entry points, whether young were present, how it was removed, what it was sealed with, the photographs before and after and the customer’s sign-off.
A quote signed at an Ontario client’s home shows them their right to cancel for 10 days, and their copy is emailed with the last day to cancel.
FLHA forms in the crew app, on Crew and up: the hazards, the controls, the conditions and the techs on site, filled in on the phone at the start of the day and filed on the job the moment they land.
Daybook names these so you can see where it helps. It is not a compliance product: it does not hold an applicator’s licence, check a label rate, file a record with a regulator or know which animals your province lets you relocate. The sheets record what you did, the hazard assessment is yours to fill in, and the label and your province have the last word.
Three things that go wrong
The customer rings three weeks later to ask what was used in the kitchen and whether the dog can go back in the garage. The answer is in a notebook in the truck.
In Daybook The service and treatment report keeps the pest found, where the activity was, the products applied with their registration numbers and rates, and whether the re-entry time was given — on the job, where the office can find it.
The treatment was a first visit and a return in two weeks. The first happened; the second lived on a sticky note until the mice were back.
In Daybook The report carries the follow-up date, the return visit is booked from the same job, and a protection plan’s visits go on the schedule by themselves and keep coming.
An exclusion goes out with a warranty, and a year on nobody can say which openings were sealed, or with what.
In Daybook The wildlife sheet wants the entry points, how the animal was removed, what was sealed and with what, and the photographs before and after, signed by the customer — and the job is not complete until it is filled in.
The brief
A job is a week of emails, texts, notes and updates from the crew. Daybook files each one on the job it belongs to and writes the brief: the gate code, the deadline, what the customer asked for, what you owe them and what they owe you — rewritten whenever something new arrives.
The brief and the AssistantTexting comes with the top plan of every rate card (Company, for a trade), from a verified toll-free number of your own.
A real capture of a contractor’s job. Daybook wrote every line of this brief from the messages on the job; only the five teal labels are added. A camp gets the same brief on a booking, a property manager on a work order.
The gate code, pinned. Said once in an email, and now at the top of the job for the crew.
The deadline. What is time-sensitive, and by when.
What the customer asked for. Each request, with the message it came from.
What we owe, and the next step. One next step, and a button that starts it.
What the customer owes. So nobody chases the wrong person.
Real captures of a contractor’s job. Daybook wrote every line of this brief from the messages on the job. A camp gets the same brief on a booking, a property manager on a work order.
On top of everything Daybook does for every one of its 44 trades — the full list is here — pest control gets its own shape. A visit is a service call, not a site visit; the button says Book a service call; and the drafts, the replies and the job summaries say inspection, treatment and follow-up, activity, entry point, exclusion, bait station, perimeter, re-entry time and protection plan the way a pest technician does.
The service call
Every request lands on one board with its service type — rodents, wasps, bed bugs, wildlife — and one button: Book a service call. The technician inspects, treats and quotes on site; when the call is done, the next step is Mark won.
The price list
A pest technician quotes from a price list, not an estimator — so yours starts labelled: the service call with its inspection and first treatment, the follow-up visit, rodent, ant, wasp and cockroach treatments, bed bugs by the room, wildlife inspections, one-way doors and exclusion by the foot, quarterly and annual protection plans, monthly commercial service, bait stations and traps by the piece. Your own prices go on it, and every quote and invoice reads from it.
The paperwork
A service and treatment report with the pest, the activity, the products applied and the re-entry time. A protection plan visit with what was checked, the station activity and what was treated. A wildlife inspection and exclusion sheet with the entry points, the removal and what was sealed. They attach themselves to the right jobs, and the wildlife sheet will not let an exclusion close unfinished.
Protection plans
A protection plan is how the trade keeps a customer. Set it up once — its price, how often it bills, the visits it includes — and put a client on it from their profile: the visits go on your schedule and keep coming, and the plan bills itself. A restaurant on a monthly contract is a recurring job whose visits stay on the schedule the same way.
Safety on site
Pick the job and the address and the techs come with it; the day’s conditions, each task with its hazard and its control — submitted from the phone at the start of the day and on the job’s record the moment it lands. Then clock-in, the sheets and the photos, with no signal if it comes to that.
Getting paid
The invoice is raised off what was agreed on site — the call, the treatment, the follow-up. With a Stripe card reader, the technician takes a card or Interac debit before the truck leaves. For the rest, a reminder you set once does the following-up, with a Pay Now link; e-transfers are matched to their invoices for you to confirm.
The techs
Field seats are free and unlimited on Crew and Company, so every technician and helper has the app: the day’s calls, clock-in, the FLHA, the sheets, the photos — and the office sees it the moment it lands.
The economics
Most field-service software charges by the head, in another currency. Daybook charges the office seats, in Canadian dollars, and leaves the people setting the stations alone.
| Workflow | Field-service platforms priced per user | Daybook |
|---|---|---|
| Currency | Often billed in US dollars — the exchange rate and your card’s foreign fee ride along. | Canadian dollars. Every plan, every add-on, printed on the pricing page. |
| The techs | Typically an extra monthly fee for every field user past the plan’s cap. | Field seats free and unlimited on Crew and Company — every technician and helper gets the app. |
| Pest control tools | A generic job form; the product, the rate and the re-entry time live in a notebook. | The service-call shape, a labelled pest control price list, three pest technician’s sheets, and protection plans that book and bill themselves. |
| Canadian tax and mileage | Usually an accounting add-on, or by hand. | GST/HST by province on every invoice, the Sales Tax report, a mileage log at your own rate, receipts read for you. |
| Your website | Usually a separate builder, or a designer. | A pest control site template on every plan, with a protection-plans page and a book-a-service-call form that mints a real request. |
Nothing here is a discount, and there is no setup fee.
Pest control runs on the trades rate card — every plan the same app, the office seats counted and the techs free from Crew up. Solo $99 / Crew $249 / Company $449 a month CAD. Office seats included on every plan. Field seats are free and unlimited on Crew and Company. Crew and Company include selling online, and Company also includes your own domain and texting — a plan without them can add them.
Switching
There is no importer for another product’s export, and the page does not pretend there is. What there is gets a pest control company running in an afternoon.
Upload a CSV or paste it in — names, phones, emails, addresses — and the clients are there. A QuickBooks client list imports straight across.
The pest control price list is already labelled, from the service call to the bait station. Type your own prices in — or, on Crew and up, scan a supplier invoice and the price book fills with your real costs.
The pest control template is already written for the work, with a protection-plans page — your photographs and your words go in, and the book-a-service-call form drops requests straight into Daybook.
It keeps what the technician recorded: the service and treatment report has the products applied — name, registration number, rate and where — whether the re-entry time was given, and a follow-up date, on the job. Whether that meets your province’s record-keeping rules is yours to check, and Daybook files nothing with a regulator.
Yes. Set the plan up with its price, how often it bills and the visits it includes, and put a client on it from their profile — the visits go on your schedule and keep coming, and the plan bills itself. The Plans page shows your members, what plans bring in each month and who renews in the next 30 days.
A wildlife removal and exclusion. Its sheet wants the animal, the entry points, whether young were present, the removal method, what it was sealed with, the photographs before and after and the customer’s sign-off. It is yours to edit.
No — a pest technician quotes from a price list, so that is what Daybook gives you: the call, the treatment, bed bugs by the room, exclusion by the foot and the plan, labelled on day one, with your own prices on it.
Nothing on Crew and Company — field seats are free and unlimited. The office seats are what is counted, and the pricing page prints exactly how many each plan includes.
Clock-in, checklists and photos work with no signal and file themselves when the signal returns. The office sees them the moment they land.
Your own calls beat any feature list — start the trial, book one, mark it done and see what the job page already knows.
14-day free trial · No credit card · Bring your client list