Daybook
Snow & ice management
Daybook runs a snow and ice contractor end to end: a new job starts as a recurring contract, the trigger depth and the priority sit on the property before the first snowfall, the route opens on a map in the order you will drive it, and every push on a lot or a walk is logged on the phone — arrived, left, the work done, the photographs before and after. Completed visits become draft invoices, with GST/HST by province.
The rules the trade lives under
The service log for lots, walks and salting records when the crew arrived and left, the work done, whether any hazard was left on site, and photographs before and after — with places for the snow depth, the temperature, the de-icer, how much and where. On Crew and up.
A quote signed at an Ontario client’s home shows them their right to cancel for 10 days, and their copy is emailed with the last day to cancel.
FLHA forms in the crew app, on Crew and up: the hazards, the controls, the conditions and the crew on site, filled in on the phone at the start of the day and filed on the job the moment they land.
The right GST or HST for the province on every invoice, and the Sales Tax report ready when filing season is.
Daybook names these so you can see where it helps. It is not a compliance product, and it is not a legal defence: the times, the depth and the temperature are typed by the crew, not stamped by a GPS or a weather feed, and it does not know your town’s snow bylaw. The log records what the crew wrote and photographed, the hazard assessment is yours to fill in, and your insurer and your province have the last word.
Three things that go wrong
The claim arrives in April. It names a morning, a walkway and a time — and the only record is a driver’s memory of a night with seventy stops in it.
In Daybook The service log is one entry per push on a property the public walks on: the date, when the crew arrived and when they left, the weather, the work done, the de-icer — product, quantity and where — and photographs of the surface before and after.
A tractor has six minutes a driveway. A long form at every stop is a form nobody fills in.
In Daybook A residential driveway gets the short log: in and out, what was done, the salt, and one required question — did anything go wrong — so the office hears about a clipped downspout the same morning, not in April.
The regular driver is sick. The new one has never seen the property, the fire hydrant or where the snow goes.
In Daybook The property setup sheet is walked before the first snowfall: the trigger depth, the priority, where the snow gets piled, what to watch for — the curb, the sprinkler heads, a catch basin, the parking blocks — whether the markers are in, the gate code, and photographs of the property and its hazards.
The brief
A job is a week of emails, texts, notes and updates from the crew. Daybook files each one on the job it belongs to and writes the brief: the gate code, the deadline, what the customer asked for, what you owe them and what they owe you — rewritten whenever something new arrives.
The brief and the AssistantTexting comes with the top plan of every rate card (Company, for a trade), from a verified toll-free number of your own.
A real capture of a contractor’s job. Daybook wrote every line of this brief from the messages on the job; only the five teal labels are added. A camp gets the same brief on a booking, a property manager on a work order.
The gate code, pinned. Said once in an email, and now at the top of the job for the crew.
The deadline. What is time-sensitive, and by when.
What the customer asked for. Each request, with the message it came from.
What we owe, and the next step. One next step, and a button that starts it.
What the customer owes. So nobody chases the wrong person.
Real captures of a contractor’s job. Daybook wrote every line of this brief from the messages on the job. A camp gets the same brief on a booking, a property manager on a work order.
On top of everything Daybook does for every one of its 44 trades — the full list is here — snow and ice gets its own language. The doors say Routes, Pushes, Call-outs and Properties & accounts; a new job starts as a recurring contract, not a one-off; the work is on the route and a visit is logged; and the drafts, the replies and the job summaries say trigger depth, push and clear, shovel and blow, salt, sand and ice melt, haul and markers the way a snow contractor does.
The call-out
Every call-out lands on one board with its service type — a seasonal contract, a commercial lot, a driveway, a salting — and one button: Schedule a visit. Walk the property before the season and quote the winter from your own price list; a new job starts as a recurring contract, because nobody plows a driveway once.
Recurring contracts and route billing
A snow job opens as a recurring contract, and the route opens on the map: every property numbered in the order you will drive it, with the run’s drive time and distance, and the order yours to change. Visits that repeat on a cadence go on the schedule and keep coming. When the month is done, Bill visits turns the completed visits into draft invoices — one per visit or one a month, as each job’s Billing card says.
The price list
A snow contractor quotes from a price list, not an estimator — so yours starts labelled: driveway, lot, sidewalk and salting visits, the second pass on the same storm, seasonal contracts for a driveway, a driveway and walks or a commercial lot, the monthly installment, per-inch tiers, hauling by the load, loader, plow truck and blower by the hour, rock salt, ice melt and sand by the bag, bulk salt by the tonne, driveway markers, the call-out and the after-hours premium. Your own prices go on it, and every quote and invoice reads from it.
The paperwork
A property setup sheet walked before the first snowfall. A service log for lots, walks and salting — the record a claim asks for. A short driveway log a driver can finish with the engine running. A season-end report that closes the contract. They attach themselves to the right jobs, and the season-end report will not let a seasonal contract close until the markers are answered for.
Safety on site
Pick the job and the property and the crew come with it; the day’s conditions, each task with its hazard and its control — submitted from the phone at the start of the day and on the job’s record the moment it lands. Then clock-in, the logs and the photos, with no signal if it comes to that.
Getting paid
A one-off haul or a single clear is invoiced the day it is done; a contract is billed from its completed visits, by the visit or once a month. A reminder you set once does the following-up, with a Pay Now link; e-transfers are matched to their invoices for you to confirm.
The crew
Field seats are free and unlimited on Crew and Company, so every driver, operator and shoveller has the app: the night’s pushes, clock-in, the FLHA, the logs, the photos — and the office sees it the moment it lands.
The economics
Most field-service software charges by the head, in another currency. Daybook charges the office seats, in Canadian dollars, and leaves the people in the trucks alone.
| Workflow | Field-service platforms priced per user | Daybook |
|---|---|---|
| Currency | Often billed in US dollars — the exchange rate and your card’s foreign fee ride along. | Canadian dollars. Every plan, every add-on, printed on the pricing page. |
| The crew | Typically an extra monthly fee for every field user past the plan’s cap. | Field seats free and unlimited on Crew and Company — every driver, operator and shoveller gets the app. |
| Snow and ice tools | A generic job form; the proof of a four-in-the-morning push is a driver’s memory. | The route shape in a snow contractor’s words, contracts that start recurring, a service log with photographs before and after, a short driveway log, a season-end report, billing by the visit, and a labelled snow and ice price list. |
| Canadian tax and mileage | Usually an accounting add-on, or by hand. | GST/HST by province on every invoice, the Sales Tax report, a mileage log at your own rate, receipts read for you. |
| Your website | Usually a separate builder, or a designer. | A snow and ice site template on every plan, with a seasonal-contracts page and a quote form that mints a real request. |
Nothing here is a discount, and there is no setup fee.
Snow and ice management runs on the trades rate card — every plan the same app, the office seats counted and the crew free from Crew up. Solo $99 / Crew $249 / Company $449 a month CAD. Office seats included on every plan. Field seats are free and unlimited on Crew and Company. Crew and Company include selling online, and Company also includes your own domain and texting — a plan without them can add them.
Switching
There is no importer for another product’s export, and the page does not pretend there is. What there is gets a snow and ice contractor running in an afternoon.
Upload a CSV or paste it in — names, phones, emails, addresses — and the clients are there. A QuickBooks client list imports straight across.
The snow and ice price list is already labelled, from the driveway visit to the tonne of bulk salt. Type your own prices in — or, on Crew and up, scan a supplier invoice and the price book fills with your real costs.
The snow and ice template is already written for the work, with a seasonal-contracts page — your photographs and your words go in, and the quote form drops requests straight into Daybook.
It keeps what the crew recorded, per visit, on the job: when they arrived and left, the weather, the work done, the de-icer — product, quantity and where — and photographs before and after. The times, the depth and the temperature are typed by the crew, not stamped by a GPS or a weather feed, and whether that record answers a claim is for your insurer and your lawyer.
No. The full service log attaches to commercial lots, sidewalks and salting. A residential driveway and a seasonal contract get the short log — in and out, the work done, the salt, and whether anything went wrong.
No. The trigger depth is recorded on each property’s setup sheet for the crew to read; deciding that the route goes out is yours. What Daybook gives you is the route itself, in driving order, and a log for every push.
The route opens on the map: the properties numbered in the order you will drive them, with the run’s drive time and distance. Drag to change the order, or let it find the shortest run.
A seasonal contract. Its season-end report wants to know whether the driveway markers were collected; the visits and the salt for the season, damage or claims and whether they are renewing are on it too. It is yours to edit.
Nothing on Crew and Company — field seats are free and unlimited. The office seats are what is counted, and the pricing page prints exactly how many each plan includes.
Your own driveways beat any feature list — start the trial, put a street of them in, open the map, and log the first push.
14-day free trial · No credit card · Bring your client list